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WHM/cPanel Knowledgebase articles
September 26, 2014 | General, Security, WHM | No Comments
Attracta SEO tool will verify that your website has not been flagged by Google as containing malware, spyware or viruses. Being on this Blacklist will keep you from being included in Google's search results as well as block all search traffic to your site. This is the core service of Attracta's F...
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September 26, 2014 | General, Security, WHM | No Comments
If you have IMAP and POP3 authentication constantly fails and having problems with your mail clients. Large IMAP and POP3 authentication request, It may be DOS attack. Check your cPHulk Brute Force Protection, Look under "Login/Brute History Report" if cPHulk is enabled and see if any of your e...
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September 26, 2014 | General, Security, WHM | No Comments
Cpanel login into cPanel 1. Open File Manager 2. navigate to /home/username/tmp/awstats/ 3. edit the .conf file (e.g. awstats.yourdomain.com.conf) 4. look for this line: AllowToUpdateStatsFromBrowser, set the value to 1 (AllowToUpdateStatsFromBrowser=1) 5. Save the .conf file. When y...
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September 26, 2014 | General, Security, WHM | No Comments
What is Active FTP 1. A user connects from a random port on a file transfer client to port 21 on the server. It sends the PORT command, specifying what client-side port the server should connect to. This port will be used later on for the data channel and is different from the port used in this s...
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September 26, 2014 | General, Security, WHM | No Comments
When you install CentOS, cPanel recommend using an ext filesystem ext2, ext3, or ext4. If you are using CentOS 5.x with the ext4 filesystem, you will need to download and install the package mentioned in the Red Hat documentation. When you install Red Hat Enterprise Linux (RHEL), cPanel recommend...
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September 26, 2014 | General, Security, WHM | No Comments
Email / Exim server troubleshooting techniques. You can use the following email server troubleshooting options in your cpanel. Mostly used this command to find spam emails and bulk email senders. You can also refer mostly used exim commands, also you can refer options in WHM - > Tweak Settings - ...
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September 26, 2014 | General, Security, WHM | No Comments
You must open the following ports to run cPanel behind a firewall. Mostly these ports will automatically open when you install the cpanel. CSF firewall also fetch default ports automatically. cPanel default open ports in your server. FTP Port Service Details 20 FTP TCP in...
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September 26, 2014 | General, Security, WHM | No Comments
If your cPanel accounts missing on List Accounts WHM > List Accounts but It was created already. It may be corrupt the following file. Anyway, verify the following files entries. Check /etc/userdomains - this file should contain the the domain and username that's missing. Check /etc/trueus...
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September 26, 2014 | General, Security, WHM | No Comments
It has recently come to light there is a security exploit that seems to be affecting or targeting Cloud Linux and CentOS systems running cPanel. We believe the exploit is done via SSH server. SSHD rootKit exploit libkeyutils.so So far cloudlinux know: Rootkit deposits files /lib64/libke...
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September 26, 2014 | General, Security, WHM | No Comments
Login your cpanel 1. Click the Redirects button on the front page under the "domains" 2. Enter the address of the web page to move in the first field. 3. Enter the redirection address in the second field. (this can be a sub domain and may be listed as a directory on home page). 4. Choos...
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